Every marketer understands the importance of timely customer facilitation in building trust. This is especially crucial for online businesses facing a high volume of queries. To handle these efficiently, automated systems like chatbots have become indispensable. Chatbots not only automate the feedback process but also help in increasing sales and spreading brand awareness. In this blog, we'll…

User experience is a critical factor in e-commerce. It shapes every aspect of customer’s interaction with a brand and influences their purchasing decisions. However, there are some issues that could negatively affect your customer’s experience with your brand. According to Econsultancy, 26% of shoppers abandon shopping carts due to a lengthy and complicated checkout process. One…

Did you know that Instagram users spend an average of 28 minutes per day on the platform? That's a huge number, and it's no wonder businesses are starting to use Instagram as a way to increase product awareness, build their reputation, or strengthen relationships with their customers. But you can also use Instagram Shopping to boost your e-commerce sales. In this blog post, we will…

Back in August 1994, the first online retail transaction took place, marking the birth of a new era of shopping. Fast forward to 2021, and there are more than 2 billion digital shoppers worldwide. This ecommerce revolution is underway, even as we speak. It’s predicted that by 2040, as much as 95% of all purchases will be made online. This is great news for your online store, as this…

Coupons are one of the most effective forms of email marketing. It's no secret that people love coupons, and statistics support this fact - 96% of people across the United States use coupons. The number of coupon users is constantly growing - in 2012, 91 million people used coupons, and in 2016 that number increased to 126.9 million. And most importantly, digital coupon redemptions are…