In our recent webinar, we took a deep dive into the most important digital marketing trends shaping 2024 and projected forward into what we can expect in 2025. From multi-channel AI-powered tools to fresh approaches in data privacy, email marketing, and customer engagement, we covered the core changes that will shape how businesses interact with their audiences in the coming year. This recap covers the key highlights, along with the full presentation and video for anyone who wants to explore each trend in detail.

Reflecting on 2024’s Major Shifts

2024 has been a year of significant shifts in digital marketing, where AI-powered automation, data-driven insights, and cross-channel experiences have become more mainstream. These changes helped businesses better personalize customer interactions and simplify complex processes, delivering better customer service and greater operational efficiency.

What’s in Store for 2025?

As we look toward 2025, these trends are only expected to deepen. AI tools will continue to play a crucial role across channels, wearable technology will drive new customer touchpoints, and social media funnels will transform how customers move from browsing to buying. Data privacy remains a priority, with evolving laws and tools designed to protect users’ personal information and build trust in a transparent way.

To dive deeper into each of these trends and hear the full Q&A, watch the video below and view the complete presentation. Whether you’re refining your current strategy or exploring new tactics, this recap will give you the insights you need to stay on top of these impactful trends.

Watch the recording

View the presentation